We build AI and IT solutions around the way people work. Connecting technology, business insight and everyday needs.
Making insights actionable.
WannaBee Solutions brings technology and industry experience together to make useful things happen.
Our backgrounds span consulting, telecoms, design, investment, platform development and IoT. We turn that experience into practical AI and IT applications, balancing technical possibilities with business and user needs.
Start with the problem and the people who need to solve it.
Shape the solution around your workflows and technical environment.
Important needs can disappear into hours of recordings. CHAToFIND brings transcripts, summaries and source evidence together, so your team knows what to review and what to do next.
See the workflow「你好，我想問下中心聽日幾點開門？唔該囉。」“Hello, may I ask what time the centre opens tomorrow? Thank you.”
Sample content only. This walkthrough does not record audio or run live AI analysis.
The caller wants to confirm tomorrow’s opening hours. A standard reply is enough; no escalation is suggested in this example.
Multilingual transcription and summaries, including Cantonese and Mandarin.
Review original quotes and recordings alongside context and emotional cues.
Record next steps, assign owners and track follow-up progress.
AI provides prompts and supporting evidence. Emotional cues support staff review and do not replace professional judgement.
Bring the right information to the people who can act on it.
For NGOs, elderly services and special-care providers, organise clients’ expressions, original quotes and care needs for staff to confirm.
Bring approved checklists, conversation context and supporting quotes together for banking and insurance teams to review.
Find the timing, pricing questions and concerns people express, then give the responsible colleague a clearer starting point.
Choose the setup around your usage, existing systems and data-management requirements.
Access CHAToFIND in a browser. Upload recordings, review analysis and arrange follow-ups without setting up your own server.
A managed platform experienceConnect conversational analytics with existing systems and workflows through a solution planned around your technical environment.
Built around your existing systemsRun analysis and store results in your organisation’s own environment, with access, retention and deletion guided by your policies.
Data governance in your environmentLanguage support, integrations, analysis features and deployment arrangements are confirmed as part of the final delivery scope.
Choose a real service scenario. Agree what success looks like. Review the evidence before deciding what comes next.
Select a use case, representative call samples and a responsible team.
Confirm access, retention, deployment and staff review requirements.
Agree measures such as handling time, follow-up speed or service quality.
Use the pilot results to adjust the approach or plan the next stage.